Last Updated: February 2026
Our Commitment to Privacy
At Coyne & Associates Education Corporation, we are committed to protecting the privacy and confidentiality of our clients, families, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through our website and online communications. For information about how we use and disclose Protected Health Information in providing healthcare services, please see our Notice of Privacy Practices.
Important: We provide services to children and families, and we take special care to protect children’s privacy in accordance with federal and state laws, including COPPA and HIPAA requirements.
Information We Collect
We may collect the following types of information:
- Contact Information:Names, email addresses, phone numbers, and mailing addresses
- Child and Family Information:Information necessary to provide ABA services, including developmental assessments, treatment plans, and progress reports
- Website Usage:IP addresses, browser information, pages visited on our website, and device information
- Communication Records:Records of communications between families and our team
- Form Security Data:Information collected by Google reCAPTCHA to protect our website forms from spam and abuse
Third-Party Services and Data Collection
To provide secure and reliable services, we use third-party services that may collect additional information:
Google reCAPTCHA
We use Google reCAPTCHA on our contact forms to protect against spam and automated abuse. When you interact with our forms, Google reCAPTCHA may collect:
- IP address and geolocation data
- Browser type, version, and settings
- Device information and screen resolution
- Mouse movements, clicks, and keystroke patterns
- Time spent on the page and interaction patterns
- Cookies and other tracking technologies
This information is processed by Google to determine whether you are a human user and to protect our website from malicious activity. Google’s collection and use of this data is governed by Google’s Privacy Policy at https://policies.google.com/privacy and their reCAPTCHA Privacy Policy at https://policies.google.com/privacy.
Website Analytics
We may use analytics services to understand how visitors use our website. These services may collect information about your browsing behavior, pages visited, and time spent on our site. This data is used to improve our website experience and is typically anonymized.
How We Use Your Information
We use collected information to:
- Provide ABA intervention services and early childhood programs
- Communicate with families about services, appointments, and progress
- Comply with legal and regulatory requirements
- Improve our website and services
- Process insurance claims and coordinate with regional centers
- Protect our website from spam, fraud, and security threats
- Ensure the security and proper functioning of our online forms and communications
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your written consent
- With healthcare providers and regional centers as necessary for treatment coordination
- As required by law or legal process
- With insurance companies for billing purposes (with appropriate authorizations)
- With trusted third-party service providers who assist us in operating our website and providing services, including Google reCAPTCHA for form security
We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA).
Service Providers and Business Associates
We work with trusted third-party service providers to help us operate our website and deliver our services. These providers are required to maintain the confidentiality and security of your information and are prohibited from using your information for any purpose other than providing services to us. Our third-party service providers include:
- Website Security:Google reCAPTCHA for protecting forms from spam and abuse
- Website Hosting and Technology:Service providers that host our website and manage our technical infrastructure
- Analytics:Services that help us understand website usage and improve user experience
All service providers who may have access to protected health information have signed appropriate Business Associate Agreements as required by HIPAA.
Children’s Privacy (COPPA Compliance)
We do not knowingly collect personal information from children under 13 through our website without parental consent. Our services are provided to families, and any information about children is collected directly from parents or guardians as part of our therapeutic services.
Your Rights and Choices
California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to:
- Request access to your personal information, including data collected by third-party services on our behalf
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and treatment requirements)
- Opt-out of any sale of personal information (we do not sell personal information)
- Know what categories of personal information we collect and how we use it
- Know what third parties we share information with and for what purposes
To exercise these rights, please contact us using the information provided below. Please note that certain rights may be limited by healthcare regulations (HIPAA) or other legal requirements.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes HIPAA-compliant safeguards for protected health information.
Website Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and provide security features:
- Essential Cookies:Required for basic website functionality and security
- reCAPTCHA Cookies:Google reCAPTCHA sets cookies to protect our forms from automated abuse
- Analytics Cookies:Help us understand how visitors use our website to improve user experience
You can choose to disable cookies through your browser settings, though this may affect website functionality. Note that disabling cookies may prevent you from using certain features of our website, including submitting contact forms.
Your Choices Regarding Third-Party Services
While Google reCAPTCHA is necessary for form security, you have certain choices regarding your data:
- You can review and manage your Google privacy settings at https://myaccount.google.com/privacy
- You can opt-out of certain Google advertising features through your Google account settings
- You can contact us directly by phone if you prefer not to use our online forms
Email and Website Communication Security
Please note that email messages and website contact forms may not be fully secure. We recommend that you do not include sensitive medical or confidential information in website forms or email communications unless specifically requested by our staff.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Coyne & Associates Education Corporation
PO Box 231831
Encinitas, CA 92023
Phone: (760) 815-8162
Email: [email protected]